Frequently Asked Questions

Common Questions

Can I customize my pet portrait?

Yes. Upload clear pet photos and share your preferred style, colors, and special requests.

How long does creation take?

Most pet portraits are completed within two to four weeks after your sketch is approved.

Which portrait styles are available?

We offer warm, realistic, and charming cartoon styles for your custom pet portrait.

Will I approve a draft first?

Yes. We send a draft for your approval before completing the final artwork.

How are artworks packaged?

Each artwork includes carefully selected materials, secure packaging, and delivery tracking.

Which payment methods do you accept?

We accept Alipay, WeChat Pay, and other secure online payment methods at checkout.